HQ.training vs Mindbody

A price on the page, and coaching in the same place

Mindbody, part of Playlist with ClassPass and EGYM, brings studios new clients through its consumer app and prices its tiers by conversation, from $79 a month per location. HQ is $59 a month, published, and gives every trainer coaching tools and members’ wearable data alongside the timetable.

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What this page says about Mindbody comes from Mindbody’s own pricing page, terms of service and business pages, read on 13 October 2026. Prices and features change, so check theirs before you decide.

HQ is the better pick if

You want the whole price without a sales call.
You’d rather not start on a 90-day term with 30 days’ notice and fees that aren’t refunded.
Your trainers program members and want workouts, wearables and fitness charts on the same account.
You want every member’s risk of leaving scored for you, without moving up a tier.

Mindbody is the better pick if

You want new clients from the Mindbody app and ClassPass, at 20% of a new client’s first purchase, capped at $30.
You need payroll sent straight to ADP or Paychex rather than a CSV.
You run a spa or a salon.
You want an AI front desk, or new clients from a consumer marketplace.
You rely on apps other companies have built on its API.

HQ.training and Mindbody, side by side

Included
Partly, or at extra cost
Not offered

Feature HQ.training Mindbody

Published price $59 a month, published, for the whole staff and any number of members From $79 a month per location; each tier is “Let’s talk”

Contract Monthly or yearly, cancel from the billing page A 90-day first term, then 30-day renewals with 30 days’ notice; fees aren’t refunded

Card processing Stripe at its standard card rate; HQ adds nothing Optional Mindbody Payments on Stripe: $0.10 to $0.30 a transaction plus a rate it doesn’t publish

Classes and waitlists A recurring timetable, online booking, and a waitlist that fills a freed spot on its own Booking, waitlists that promote the next client, Pick-a-Spot from Accelerate

Memberships and packs Unlimited or credit-based plans, class packs, day passes and PT packs; freeze, cancel or change plan Memberships, contracts and packages, with autopay and collections emails

Waivers Signed online or in the phone app before a membership starts Required forms with digital signatures

Check-in By name or QR card at the desk, or, if you allow it, members check in from their phone with the code on your door Class check-in, with door-access integrations

Point of sale Retail with stock counts, passes, packs and account credit; Stripe Terminal card readers, and for Germany a TSE through your own fiskaly account with signed receipts and a DSFinV-K export. Built to both APIs, not yet tried with a live fiskaly account or a real reader; no DATEV POS on every tier, Stripe Terminal in person

Staff and payroll Five roles, 29 permissions, shifts, a time clock and a payroll report with CSV export; HQ doesn’t pay staff Time clock, commissions, payroll reports and exports to ADP and Paychex

Retention Every member scored for risk of leaving each hour, on the Today board Retention and lead-conversion reports; lead management on Ultimate

Leads An enquiry form on your gym page, join page and own website, with separate marketing consent and double opt-in; a pipeline from new to joined that moves by itself when they book a trial or join Lead management on the Ultimate tier

Marketing Sequences after an enquiry, a trial, an absence, a membership ending or a birthday, with emails and tasks for staff, only to people who agreed and never in your quiet hours; plus broadcasts by plan, status or risk of leaving Automated email and text campaigns on Ultimate only

Marketplace A public gym page and a directory at hq.training/explore; no booking marketplace The Mindbody app, at 20% of a new client’s first purchase (capped at $30)

Aggregators Urban Sports Club, EGYM Wellpass, ClassPass, Wellhub and Hansefit visits checked in at the desk or by the member, with visit limits, places held in classes and a monthly payout report with CSV; recorded by hand, as HQ is not yet a partner of any of them ClassPass, a sister company, and Wellhub as an integration partner

Member app The HQ phone app, free for members: classes with the waitlist, the QR card, the membership and next payment, joining and door check-in; iPhone in testing, Android next, and the same screens in any phone’s browser The Mindbody app, where clients find, book and pay; it is also the marketplace

Branded member app Your name, icon, colours and store listing, set on the Your app page; HQ builds your iPhone app and submits it, and members download it once Apple approves it. None is in the App Store yet; Android follows HQ’s own Android app Add-on on Accelerate and Ultimate, price not published

Coaching and programming Structured workouts, plans and an AI plan builder for every trainer, included None built in; it integrates with Trainerize, sold separately

Wearables and training load Members’ Garmin, Apple Health, Oura, WHOOP and more, with fitness, fatigue and form A legacy Fitbit heart-rate link only; no training-load data

AI An AI plan builder for trainers; no AI front desk AI Concierge front desk, an add-on on Accelerate

Several locations Every location in one account at one price, each with its own address, hours and timetable; plans for one location or all, staff limited to theirs, and reports side by side Priced per location, with a corporate dashboard

API A public REST API with keys scoped per resource, and signed webhooks for members, memberships, bookings, check-ins and payments A public API, paid per call above 5,000 a cycle

Leaving One click: members, memberships, payments, attendance, timetable, waiver signatures and staff as CSV, or all of it in a ZIP Data for 30 days after you end; a full export needs a request and an agreed scope of work

What sets them apart

What you pay, and for how long

Mindbody publishes one figure, from $79 a month per location, and quotes each tier. Its terms start with 90 days, renew every 30 with 30 days’ notice, and keep fees already paid; a signed order form can set a longer term. HQ is $59 a month or $590 a year, and you cancel from the billing page.

The marketplace trade

The Mindbody app and ClassPass bring studios new clients, and that reach is real: Mindbody says more than 3 million people use its app. The price is 20% of a new client’s first purchase, capped at $30. HQ has a public gym page and a directory, but no booking marketplace.

Coaching on the same account

Mindbody has no programming of its own and points to Trainerize, an ABC Fitness product sold separately. On HQ every trainer gets structured workouts, plans and each member’s training data with the Gym & Studio plan.

Leaving

Mindbody’s terms keep your data available for 30 days after you end, with a full export by request and an agreed scope of work. Plan the export before you give notice.

Moving from Mindbody

Export before you give notice

Mindbody’s terms give you 30 days after termination to get your data, and a full export needs a request and an agreed scope of work. Ask for it first.
Mind the notice period

The standard terms renew every 30 days after the first 90 and need 30 days’ notice. A signed order form can set a longer term, so check yours.
Start on HQ

Gym & Studio is 14 days free, then $59 a month or $590 a year, with no contract to sign.

Questions

Can I track water intake from a LARQ bottle?: Yes. Pair your LARQ Bottle PureVis 2 directly over Bluetooth in the HQ.training iOS or Android app, without LARQ’s cloud or Apple Health. See estimated water intake and a seven-day chart on your private profile, with optional bottle calibration. Account sync and Apple Health export imports are also available.
Can I connect Eight Sleep?: Yes. The unofficial beta imports your own sleep reports, stages and reported biometrics, and provides a private Pod dashboard. Temperature, schedule and alarm controls are supported; base, pillow and audio controls depend on what your hardware and account report. It works without Apple Health. Sleep Agent, Health Check alerts, proprietary Autopilot algorithms and device setup remain in the Eight Sleep app. Physical Pod 5/6 validation is still pending.
How much is Mindbody compared with HQ?: Mindbody publishes a starting price of $79 a month per location and quotes each tier after a call; its branded app and AI Concierge are add-ons on some tiers. HQ is $59 a month for the whole gym, or $99 with more AI.
Will I lose ClassPass?: You can keep taking ClassPass members: the desk checks them in, you can hold places for them in a class, and a monthly report adds up what ClassPass should pay. HQ isn’t connected to ClassPass, so reservations stay in the ClassPass dashboard. If many of your bookings come through it, weigh that first.
Does HQ take a cut of bookings?: No. Members pay you through Stripe at Stripe’s rate, and HQ adds nothing, however they found you.
Can HQ do my staff payroll?: It works it out. Staff clock in and out, or are paid from the rota, and each person can earn by the hour, by the class, by the PT session and in commission on their sales. The payroll report covers any period and exports as CSV. HQ doesn’t pay anyone, so the pay itself goes through your payroll provider or bank, and there’s no direct link to ADP or Paychex.

Sources

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