- How do I move over from TrainingPeaks?
- Connect your TrainingPeaks account once. Your whole archive comes across, and planned sessions keep their structure: repeats, targets, strength blocks, exercise videos and comments. Your thresholds come too. Until everyone has switched, HQ checks every hour for anything new, so nothing falls through in between. A coach can also import workout and metrics exports for each athlete.
- How do workouts get onto my watch or trainer?
- Download a structured session as a .fit file for your watch or bike computer, or as .zwo for Zwift, with targets in your own watts, heart rate or pace. A private calendar feed also puts the week’s sessions, with their steps, into Apple Calendar or Google Calendar.
- What can my coach see?
- Once you accept them as your coach, they see your sessions, your calendar, your fitness, fatigue and form, and your recovery data such as sleep and HRV. They see the habits they set you too. Your weight isn’t shown to them, your food log only if you share it, and nothing goes on a share link or your public profile unless you turn it on.
- Do my athletes or members need to pay?
- No. A coach pays one flat price for every athlete they coach, and a gym one flat price for its whole staff. Athletes and members keep a free account, whoever they train with.
- What happens to my data if I leave?
- Export your workouts, weekly summaries and health metrics as CSV for any date range, and your food log and habits, whenever you like. A gym downloads its members, memberships, payments, attendance, timetable, waiver signatures and staff in one ZIP of CSV files. If you cancel a paid plan, your account goes back to the free Athlete plan and your athletes keep theirs.
- Does HQ take a cut of what I sell?
- Not in the coach store. Buyers pay through Stripe, the money goes to your own Stripe account, and HQ adds no fee. Stripe’s own card processing fee still applies.